Shipping policy
Shipping Policy
Effective Date: 3/07/2024
Thank you for shopping at The TickleBox.com We want to ensure that your shopping experience is as smooth and pleasant as possible. Please take a moment to review our shipping policy.
1. Shipping Rates
Shipping rates are calculated based on the weight of the items purchased, the destination of the shipment, and the shipping method chosen at checkout. Shipping rates will be displayed during the checkout process.
2. Processing Time
Orders are typically processed within 7 business days after payment is received. Please note that orders are not processed or shipped on weekends or holidays.
3. Shipping Methods
We offer several shipping methods to accommodate your needs:
- Standard Shipping: Delivery typically takes 3-7 business days.
- Expedited Shipping: Delivery typically takes 2-4 business days.
- Express Shipping: Delivery typically takes 1-2 business days.
Please note that delivery times may vary depending on your location and external factors beyond our control, such as weather conditions and carrier delays.
4. Shipping Restrictions
We currently only ship within the United States. We do not ship to P.O. boxes or APO/FPO addresses.
5. Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing tracking information. You can track the status of your order by clicking on the tracking link provided in the email or by logging into your account on our website.
6. Shipping Delays
While we strive to ensure that your order is delivered on time, please understand that shipping delays may occur due to unforeseen circumstances. If your order is delayed, we will notify you via email or phone as soon as possible.
7. International Shipping
For international orders, please note that customs duties, taxes, and fees may apply. These charges are the responsibility of the recipient and are not included in the item price or shipping cost. Please check with your country's customs office for more information on these charges before placing your order.
8. Lost or Damaged Shipments
If your order is lost or damaged during transit, please contact us immediately. We will work with the carrier to resolve the issue and ensure that you receive a replacement or refund as soon as possible.
9. Shipping Policy Updates
We reserve the right to update or modify this shipping policy at any time without prior notice. Any changes will be effective immediately upon posting to our website. We encourage you to review this policy periodically for any updates.
If you have any questions or concerns about our shipping policy, please don't hesitate to contact us at Ticklebax_admn@theticklebox.com
Thank you for choosing The TickleBox.com! We appreciate your business.