We got you

We're here to help.

Whether you have questions about an order, need assistance choosing a product, or have concerns about shipping or warranties, the team at The Tickle Box is happy to assist you.

Customer Support

For the fastest service, please contact us using the form below or email us directly. We aim to respond to all inquiries within 1-2 business days.

Email: info@theticklebox.com

Order Questions

If you're contacting us about an existing order, please include the following information in your message to help us assist you more quickly:

• Your order number

• The name used on the order

• A brief description of your question or issue

Defective or Damaged Items

If you received a defective, damaged, or incorrect item, please include:

• Your order number

• Photos of the item and packaging, if applicable

• A description of the issue

This information helps us resolve your claim as quickly as possible.

Privacy and Discretion

Your privacy is important to us. All inquiries are handled confidentially, and all orders are shipped in discreet packaging with no indication of package contents whenever possible.

Business Hours

Customer support inquiries are monitored during the following hours:

Monday – Friday: 9:00 AM – 5:00 PM (Eastern Time)
Saturday – Sunday: Closed

Messages received outside business hours will be answered as soon as possible on the next business day.

Send Us a Message

Please use the contact form below and a member of our team will get back to you as soon as possible.

Thank you for choosing The Tickle Box. We appreciate your business and look forward to helping you.